FAQ

Following are answers to specific questions you may have. Please note that the FAQs will be updated closer to the Festival with more detailed information. Have questions that aren’t answered below? Contact Us Here 
When and where is TD Toronto Jazz Fest?
TD Toronto Jazz Fest is a 10-day long festival, this year happening from June 23 until July 2 with free outdoor programming in the Bloor-Yorkville area, and a selection of ticketed concerts across the city. To view Festival Map and learn more about the Festival venues visit our Festival Map Page.
What is the minimum age to attend?
All of our free admission concerts are all ages events. For ticketed concerts, age restrictions vary from venue to venue - please check each concert carefully.
Are there seats available?
Some seating is available for our free admission, outdoor programming on a limited, first-come, first-served basis. You are welcome to bring your own picnic blankets or folding chairs. Seating for indoor events varies from venue to venue - please check each concert carefully for seating information and availability. If you have accessibility considerations, more information can be found on the Accessibility Page.
Do I need a ticket or RSVP to attend free concerts?
Entry to our free admission concerts is on a first-come, first-served basis - no ticket or RSVP required. Please note that capacity is limited in each venue - once capacity is reached, no entry will be available.
Is there food available?
A variety of food and beverage options will be available for various dietary needs. Food trucks available at this year’s festival include:

- Poutine Supreme (June 24 & June 25 only)
- Heavenly Dreams Ice Cream (June 24 & June 25 only)
- Ali’s Wraps
Will alcoholic beverages be sold on-site?
Yes, there will be bars serving a variety of drinks and spirits in every Stage location of the Jazz Fest. Enjoy a beverage at the Steam Whistle Beer Garden, located in the OLG Grove, or visit the Bombay Sapphire Stir Your Senses Bar where they will be handing out free samples of summery handcrafted cocktails that will be available for purchase in full size at all of the Festival bars throughout the Fest.
I’m coming from out of town, where should I stay?
The W Hotel is the Festival’s official hotel partner and we recommend the W for outstanding accommodations. For more hotel options in the area, we suggest you visit Bloor-Yorkville.com
How to get to the Festival grounds in Bloor-Yorkville?
TTC:

- Museum Station (Yonge-University Line): Exit to Queens Park North, 3 Min. Walk to The Avenue & The OLG Grove
- Bay Station (Bloor-Danforth Subway Line): Exit in Yorkville, 2 Min. Walk to The Village & 5 Min. Walk to The OLG Grove & The Avenue

For up-to-date TTC information & schedules:
Call (416) 393-INFO or visit their website at ttc.ca

GREEN P PARKING LOTS:

- 74 Yorkville Ave (Near The Village)
- 20 Charles St East (8 Min. Walk to The OLG Grove)
- 13 Isabella St (10 Min. Walk to Festival Site)

PLEASE BE ADVISED OF STREET CLOSURES:

Street Closures on Queen’s Park North from Wellesley St. W. to Bloor St. W. on Saturday, June 24 & Sunday, June 25 for The Avenue stage. Make note that the Toronto Pride Marathon is on Saturday, June 24th & Parade is on Sunday, June 25th. Please expect delays and plan accordingly.
Will there be a medic?
Medical help and first aid kits will be available in all Festival locations. Please check out the Festival Site Map for exact locations in the Avenue and OLG Grove areas. In The Village First Aid will be available at the Information Booth. Please contact Security, Police or a Volunteer on site if you need medical help.
I am using a wheelchair, is there a designated accessible viewing area?
TD Toronto Jazz Festival is a wheelchair accessible event. To enjoy the shows in the designated wheelchair area, please arrive 15 min before the show at one of the following TD Jazz Fest Tents, where our volunteers can assist you further.

THE AVENUE
- TD ZONE tent on Queen's Park / Avenue in front of the ROM

THE OLG GROVE
- TD ZONE tent on the West side of the stage

THE VILLAGE
- INFORMATION tent on Cumberland St.

For more information visit our Accessibility Page. If you have further questions or require assistance, contact us here.
What else can I do in the neighbourhood nearby?
Bloor-Yorkville is Toronto's most iconic neighbourhood merging style, culture, art, and wellness - and the home of TD Toronto Jazz Fest! You can enjoy free performances on the TD Village Stage with tasty treats from S’cream Ice Cream, or reserve a table at Sassafraz and enjoy contemporary Canadian cuisine in the heart of the Festival. Featuring fine dining, art galleries and upscale shopping alongside free performances on the TD Village Stage, exploring Bloor-Yorkville adds another dimension to a visit to Jazz Fest. To plan your visit and explore more, check out bloor-yorkville.com
Will I be able to charge my phone on site?
Yes, you will be able to do so in the TD Zones. 
Will there be a festival brochure or program available?
We are committed to be a paperless event, hence you won’t be able to find any paper program or brochure at this year’s Festival. You can however access all important information - festival schedule and map by visiting our website or scanning a QR code available in multiple locations on the signage across the Festival site. 
Is there anything else happening outside of musical performances?
There will be a wide variety of fun experiences for everyone to enjoy! The TD Zones from our title sponsor will give you the best views in the house along with access to power, free wifi and shade. You can charge your phone in the SiriusXM Oasis at the OLG Grove, where guests can also enjoy a shaded premium seating patio. Also in the OLG Grove, DJs will be spinning in the double decker OLG Lounge to keep the party going in between sets on the TD Main Stage. And anyone looking for some friendly competition can challenge their friends to classic lawn games like Ladder Toss, Corn Hole and Connect 4 while enjoying live music in the sun.
I’m an artist and would like to perform at your Festival, how can I apply?
We accept artist submissions year-round, however submissions must be received by December 15 in order to be considered for the following year's Festival. Learn more.
Can I volunteer with you?
Our volunteer application for this year is closed. Please check our Volunteer Page for the next edition, to apply for the next year.
I am a journalist / photographer and would like to cover your Festival, can I get a media pass?
We are a media-friendly organization and welcome journalists covering music and culture. Media officially attending the TD Jazz Festival must fill out a Media Accreditation form. This is only a request form and does not guarantee accreditation. A Media pass admits one person. We cannot accommodate guests. Photo passes are subject to approval by artist management at least 30 mins prior to showtime. For more information visit our Media Page

Fan Health & Safety

  1. 1. Stay hydrated and drink lots of water
  2. 2. Wear sunscreen and dress for the weather
  3. 3. Check your local Public Health website for the latest information about communicable illness (i.e. COVID-19)
  4. 4. Check your local Public Health website on safe substance use and alcohol consumption
  5. 5. Do not bring prohibited items into the event
  6. 6. Be kind and follow our Fan Code of Conduct for your and everyone’s safety
  7. 7. Keep an eye out for your friends and family
  8. 8. If you feel unsafe please reach out to any of the event staff to get help

Fan Code of Conduct

An important part of any great event is ensuring a safe, respectful, and inclusive environment for our guests, artists and staff to experience. We are committed to creating a safe, comfortable, and enjoyable experience for everyone. We ask that your conduct contribute to everyone’s enjoyment of the event, be legally appropriate, and not be offensive or abusive to others. For your safety and comfort, unacceptable conduct is subject to ejection and includes, but is not limited to, the following:
  • Use of foul, threatening, offensive or abusive language or gestures.
  • Discrimination, bullying or hate that harasses, victimizes, degrades, or intimidates an individual or group of individuals on the basis of religion, race, national origin, ethnicity, sexual orientation, gender, age, ability, physical appearance or other.
  • Harassment, including unwelcome or hostile behavior, physical contact or sexual attention.
  • Fighting or any other type of violence. Wearing or using clothing, signs, and banners which are offensive in nature.
  • Intoxication or impairment due to alcohol/cannabis or consumption of illegal substances.
  • Throwing objects or interfering with the progress of the event.
  • Being in possession of alcohol not purchased inside the event.
  • Being a minor in possession of alcohol or providing a minor with alcohol.
  • Being in possession of weapons, illegal substances, or any other prohibited items.
  • Unpermitted access and breaching perimeters to restricted areas.
Any other conduct that may be deemed by security or event management to be inappropriate or which may adversely affect the safety of persons or property, or disruption of the event.

We will not tolerate any unsafe, offensive behaviour that violates the Fan Code of Conduct. Failure to abide by this Code may result in ejection, suspension from entering any or all venues & future events. Each of us has a responsibility to report any act that goes against the values that we stand for. So, if you see something, say something. Report any safety concerns to security or event management right away.